The Rezgo Knowledgebase

Answering all of your Rezgo questions....

FAQ - What are the new required fields?

Each tour now has new required fields that are necessary for standardizing information for the Rezgo Distribution System’s websites. In the past suppliers were able to fill in various sections of their tour description in varying sections of Rezgo, which meant that when a reseller was looking to distribute the tour, it potentially lacked some essential information for booking. These new standardized fields allow us to accurately share tour information over numerous sales channels.

Here is a breakdown of the new fields:

Schedule:

  • “Departs” - How often does this tour/activity run. For example, Hourly, Daily, Weekly, Flexible.
  • “Unavailable Dates” - These are general dates when your tour/activity are not available, for example “Christmas Day, New Years, Easter”.
  • “Itinerary” - This is a breakdown of the tour components by time. You can list all locations you will visit, place a tentative time schedule, or the order that each sight/attraction will be visited in.
  • “Pickup / Departure” - Specify where your customers will meet or be picked up for the tour/activity.
  • “Drop Off / Return” - Specify where your customers will be dropped off after their tour/activity is complete.
  • “Things to Bring” - If your tour requires the customer to wear certain attire or bring specific equipment, please detail that information here.

Description:

  • “Introduction” - This is a limited (200 character) description of your tour that will be shown when there are numerous tours being listed.
  • “Overview” - Once someone has clicked on the tour, a more detailed description is needed. This is where you should talk about the experience of the tour, the sights, sounds and smells that make it unique.
  • “Inclusions” - Please detail all the things that are included with your tour.
  • “Exclusions” - Please detail all the things that are NOT included with your tour.
  • “Cancellation Policy” - Please include your product specific cancellation policy if applicable. Note that this policy will not be displayed on partner websites.
  • “Additional Info” - If there is other information that you feel the customer should know, please include it here. Note that this field will only be displayed on your Rezgo site.
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