Features
Overview
Booking
Data & Reporting
Operations
Customer Care
Distribution & Growth
Integrations
Industries
All Industries
Tours
Adventures
Lessons
Attractions
Transportation
DMOs & DMCs
Concierges
Resources
Support
Blog
WordPress Plugin
Mobile Apps
API Documentation
Pricing
Pricing
Compare Rezgo
About
About Rezgo
Success Stories
Affiliate Program
Careers
Book a Demo
User Login
Search for:
Knowledge Base
Filter by categories
Clear Results
Bookings and Inventory
Channel Management
Create and Manage Bookings
Create and Manage Inventory
Gift Cards and Vouchers
Sell Merchandise
Data and Reporting
Activity Log
Analytics
Reconciliations
Reports
Getting Started
Billing
FAQs
Get Started With Rezgo
How To Videos
Mobile Apps
Rezgo Updates
Search
WordPress Plugin
Marketing Best Practices
Boost Your Bookings
Connect With Customers
Improve Your Online Presence
Management Tips
Plan Your Business
Users and Locations
Activity Tracking
Dashboard Customization
Locations and Desks
Manage User Accounts
Website and Account
Configure Rezgo
Integrations
Layout & Design
Payments
Getting Started
Get Started With Rezgo
FAQs
Billing
Rezgo Updates
WordPress Plugin
Mobile Apps
How To Videos
Start Using Rezgo
Use Standard Rezgo Features
Use Enterprise Features
Search
Bookings and Inventory
Create and Manage Inventory
Create Inventory
Set Up Availability
Manage Rentals and Resources
Set Up Pricing
Rules and Automations
Manage Inventory
Create and Manage Bookings
Create Bookings
Manage Bookings
Manage Your Guest Experience
Booking Notifications
Customer Reviews
Contacts
Organize Bookings
Sell Merchandise
Create Merchandise
Manage Merchandise
Manage Stock
Gift Cards and Vouchers
Create and Use Gift Cards
Manage Gift Cards
Channel Management
Connecting With OTAs
Price Sheets
Service Providers
Resellers
Users and Locations
Manage User Accounts
Dashboard Customization
Locations and Desks
Locations
Sales Desks
Activity Tracking
Website and Account
Configure Rezgo
Account Basics
General Settings
Advanced Settings
Security and Compliance
Alerts and Notifications
POS Settings
Payments
Take Payments
Set Up Payment Gateways
Integrations
OTAs
Other Integrations
Layout & Design
Brand Customization
Templates and Content
Data and Reporting
Reports
Standard Reports
Advanced Reports
Manage Reports
Analytics
Reconciliations
Activity Log
Marketing Best Practices
Connect With Customers
Plan Your Business
Improve Your Online Presence
Boost Your Bookings
Management Tips
Browse Topics
Main Page
Website and Account
Configure Rezgo
Configure Rezgo
How to let customers edit or cancel their own bookings
How to adjust availability holds
How to enable SMS messaging
How to enable tip support for transactions
How to enable check-in windows
Articles
Account Basics
How to change your billing information
How to change the credit card on your Rezgo account
How to pass Rezgo transaction fees on to your customers
How to change your company name and contact information
How to change your name
How to change your password
How to add or change your user image
How to find your account CID
How to change your time zone
How to change your date format
How to set the start of the week
What to do if you can't find a section of Rezgo
How to link multiple accounts for easy switching
General Settings
How to enable SMS messaging
How to adjust availability holds
How to let customers edit or cancel their own bookings
How to change required fields on waivers
How to control where booking comments appear by default
How to require payment before booking status can be changed
How to change an option's default booking status
How to change your cancellation window
How to require cancellation reasons
How to disable cancellations for checked-in bookings
How to set gift card values and custom amounts
How to disable gift card sales
How to set a default gift card expiry
How to disable AI features
How to request marketing consent during check-out
How to enable verified guest reviews
How to create custom waiver fields
How to add custom contact fields
How to add inventory fields
How to restrict booking line item names
How to assign guest waivers to multiple bookings
How to disable Enhanced Refund Protection
How to view the inventory list on a single page
How to automatically archive your bookings
How to activate your Rezgo website
How to point your domain to your Rezgo website
How to turn off billing address collection in your checkout
Advanced Settings
How to disable adding or removing resources when adjusting PAX
How to lock or unlock reseller booking editing
How to restrict products available to desks
How to prevent customers from downloading tickets
How to limit ticket printing
How to include line items in commission calculations
How to include transaction comments on order details and receipts
How to set commission rate calculations
How to disable commissions for pending bookings
How to disable negative commissions
How to enable split commissions
How to configure opening and closing procedures
Security and Compliance
How to create security groups
How to edit security groups
How to set a security policy for users
How to enable check-in windows
How to enable two-factor authentication for your users
How to require a PIN for check-in
How to enable SOX compliance
5 Rezgo tools that can boost your company’s data security
Alerts and Notifications
How to use your own email address with notifications
How to message all customers booked for an event
How to enable SMS messaging
How to add SMS notifications
How to add status change notifications
How to customize notification content
How to reset notification content to default
How to add, change or remove alert recipients for staff notifications
How to add notification recipients for specific options
How to add notifications for specific inventory options
How to dynamically resend waiver notifications
How to create API keys
How to edit notifications
How to duplicate notifications
How to preview notifications
How to delete notifications
How to created canned messages
How to edit a canned message
How to use a canned message
How to delete a canned message
POS Settings
How to change the point of sale to a calendar view
How to hide availability and current bookings from the point of sale
How to allow or disallow arbitrary payment methods
How to require Ref IDs on point-of-sale bookings
How to require fields in the point of sale
How to require contacts on the POS
How to request a POS booking confirmation number
How to disable group information in the point of sale
How to disable pricing bundles in the point of sale
How to show unpublished options in the point of sale list
How to display custom form instructions on the point of sale
How to disable default results on reports and POS searches
How to change whether orders should complete on the booking page or the order page
How to automatically open per-order waivers on POS order completion
How to require desk selection before POS search
How to lock closed desks out of the point of sale
Features
Overview
Booking
Data & Reporting
Operations
Customer Care
Distribution & Growth
Integrations
Industries
Tours
Adventures
Attractions
Lessons
Transportation
DMOs & DMCs
Concierges
Resources
Support
Blog
WordPress Plugin
Mobile Apps
API Documentation
Pricing
Pricing
Compare Rezgo
About
About Rezgo
Success Stories
Affiliate Program
Careers
Book a Demo
User Login
